Privacy policy
At Hedmont, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order.
Information We Collect
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Payment-related information
- Website usage information
- Information provided when contacting customer support
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide shipping updates
- Respond to customer inquiries
- Process returns and exchanges
- Process refunds
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Provide relevant marketing communications where permitted
Payment Information
Payments are processed through secure third-party payment providers.
Hedmont does not generally store complete payment card information on its own systems.
Cookies
Our website may use cookies and similar technologies to:
- Remember preferences
- Improve website functionality
- Analyze website traffic
- Understand how visitors use our website
- Improve our services
- Support marketing activities where permitted
You may manage cookie preferences through your browser or available website settings.
Sharing Information
We do not sell your personal information.
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website and technology providers
- Customer service providers
- Analytics providers
- Marketing service providers where permitted
These providers receive only the information necessary to perform their services.
Data Security
We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including rights to request access, correction, deletion, or restriction of certain processing.
To submit a privacy-related request, please contact:
Contact
For privacy questions or requests: